Distillation of usability testing results show that overall, the feature was learn-able and intuitive, with everyone completing all 5 tasks in under a few minutes. Errors were minor: While 1 user had an error with task 3 (locating budget and savings goals had the most error) he was still able to complete the task with relative ease.
Overwhelming Amount Of Positive Feedback
All users flew through the prototype with little to no complication with many wondering why the Moneywise feature didn't exist with their current banking app. The wants versus needs feature was by far the most successful: 3 out of 5 users who were impressed how unique and useful it was. Users also expressed positivism with the app’s visual branding and intuitiveness.
User Flows For Primary Scenarios And Tasks
There are multiple routes of task completion. Distillation of usability video recordings and of observational notes show us that users prefer to view and categorize transactions via the pre-existing checking account screen versus MoneyWise because it aligns with prior expectations. This is counter to the viewing of trends, budgeting goals, and savings goals, in which all 3 tasks were completed via preferred flows within the MoneyWise feature.